Web Account Privacy
Desktop par full encryption, activity log, aur data download feature available hai.
LEGAL REFERENCE
Aapka Niji Maloomat Hamari Zimmedari
pkr2app par aapka account data encryption ke zariye mehfooz rehta hai. Hamara privacy policy sab kuch clear karta hai—kaunsi maloomat ham collect karte hain, kaise use hoti hai...
Data encryption aur securityAccount control aur transparencyLocal qanoon compliance
Hamara Privacy Posture Pakistan Mein
Jab aap pkr2app par account banate ho, ham aapka naam, email, phone number aur JazzCash, Easypaisa, SadaPay ya Raast account ka number lete hain—yeh sab withdrawal aur account verification ke liye zaroori hai. Ham aapki location, device type aur game activity bhi record karte hain taa ke fraud se bachain aur fair play ensure karein. Aapka financial data banking-standard encryption mein stored
rehta hai. Ham kabhi bhi aapka data teesre parties ko bilna ijazat ke nahi dete, except legal requirement ya payment processor coordination ke liye jo direct aapke transaction ko process kare.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY HELP
Privacy Ke Baare Mein Sawaal Hain?
Agar aapko apne data ke baare mein, access request, deletion, ya correction ke baare mein koi sawal hai, hamari support team 24/7 available hai. Aap direct email, live chat, ya support portal se contact kar sakte ho. Privacy concern ko priority dete hain hamara team aur 48 ghanton mein respond karte hain.
Team online
Live Chat Support
24/7 available chat mein privacy questions poochein. Response time 5 se 10 minutes ke beech. Urdu-speaking team aapke saath ho.
Email Support
[email protected] par detailed request bhejein. 48 ghanton mein official response milega. Document attachment ke liye format mein attachment bhej sakte ho.
Support Portal
Aapke account dashboard mein Privacy Centre section hai. Wahan se data download, deletion request, ya contact preference update kar sakte ho bina ticket khule.
TRANSPARENCY SIGNALS
Privacy Framework Jo Aap Samajh Sakein
Hamara privacy policy clear language mein likha hai, legal jargon se bacha hua. Har section mein explicitly likha hai kaunsa data collect hota hai, kaun se purposes ke...
Encryption Standard
256-bit SSL encryption sab sensitive data ke liye. Payment gateway aur account transfer dono banking-grade security use karte hain.
Data Retention Policy
Account data 5 saal tak rakha jata hai legal compliance ke liye. Deleted accounts ka data securely wipe ho jata...
Third-Party Policy
JazzCash, Easypaisa, SadaPay aur Raast processors alag data handling agreement ke under hain. Hamara network mein kabhi unauthorized access allow...
Update Notifications
Jab privacy policy change hota hai, aapko email notification milta hai 14 din pehle. New terms accept karne se pehle...
Audit Trail
Aapke account mein login history, withdrawal requests, aur data access ka complete log visible rehta hai jab aap admin panel...
Dispute Resolution
Data-related complaint ka official process hai. Privacy officer directly saath kaam karte hain resolution tak, with documented timeline.
CONSISTENCY ACROSS
Hamara Privacy Stance Sab Jagah Same
pkr2app par aapka account protection chahe web par ho ya mobile app par, wahi hi rehta hai. JazzCash se paise nikalen ya Easypaisa se deposit karen, data handling process identical rahta hai...
Mobile App Security
iOS aur Android app mein same encryption standard. Biometric login optional hai extra security ke liye.
JazzCash Integration
JazzCash payment gateway ka data alag secure vault mein stay karta hai, hamara policy mein included.
Easypaisa Data Handling
Easypaisa transactions ka verification data retention same 5-year compliance timeline follow karta hai.
SadaPay & Raast
SadaPay aur Raast dono ke transaction logs hamara secure server par encrypt hokar store hote hain.
Cross-Device Sync
Jab aap ek device se dusre par switch karte ho, aapka privacy settings automatically sync ho jate hain.
Account Closure Consistency
Account delete karte ho to web se ho ya app se, data 30 din mein sab jagah se remove ho jata hai.
Aapke Account Ko Protect Karte Hain Kaise
pkr2app mein aapka account security multiple layers par built hai. Two-factor authentication optional hai, but hamari side se sab transactions OTP verified hote hain. Jab aap...
OTP Verification
Har withdrawal request par OTP bhejta hai hamara system. Aapka phone number verified rehta hai account creation mein.
Device Recognition
Naya device se login karte ho to extra verification step aata hai. Trusted devices list mein aap devices ko save kar sakte ho.
Payment Method Lock
JazzCash, Easypaisa, SadaPay, Raast—har method par separate PIN set kar sakte ho for extra protection.
Activity Dashboard
Real-time mein sab logins, deposits, withdrawals aur data changes dekh sakte ho. Suspicious activity report kar sakte ho same dashboard se.
Session Timeout
15 minutes inactivity ke baad automatically logout ho jata hai. Sensitive actions mein auto-logout nahi hota unless aap specifically logout karen.
Email Confirmation
Major account changes—email update, password reset, payment method add—sab ke liye confirmation email aata hai.
Privacy Policy Ke Baare Mein Common Sawaal
Haan, lekin encrypted form mein. Hamara system 256-bit encryption use karta hai. Tera payment method data ek separate secure vault mein rehta hai jo sirf transaction processing ke liye accessible hai. Hamara staff bhi tera pura account number nahi dekh sakte.
Account delete ke 30 din baad tera sab personal data hamara database se permanently remove ho jata hai. Lekin legal compliance aur fraud prevention ke liye transaction records anonymized form mein 5 saal tak rakhte hain. Teaser data ka contact nahi hota uss anonymized record se.
Bilkul nahi. Hamara privacy policy explicitly forbid karta hai kisi bhi personal data ko third party ko bechna. Ham sirf payment processors—JazzCash, Easypaisa, SadaPay, Raast—ko minimum required data dete hain transaction process karne ke liye. Teesre parties ko kabhi marketing data nahi dete.
Foran apna password change kar aur live chat mein contact kar. Hamara security team 24/7 active rehta hai account checks ke liye. Aap unauthorized transactions dispute kar sakte ho 90 din ke andar. Hamara OTP system unauthorized access se bacha lete zyada tar cases mein.
Bilkul same. App aur website dono par same encryption, same OTP system, same login security. App thodi extra feature deta hai—biometric login optional—lekin core privacy protection identical hai both platforms par.
Hamara app aapka approximate location detect karta hai fraud prevention ke liye. Exact GPS coordinates nahi liya jata. Location data serve karta hai uss se detect karne ke liye agar unusual login pattern aaye—jaise ek ghante mein do alag countries se login. Tera location history kabhi share nahi hota third party ko.
Haan, email notification milta hai jab koi major change ho. Material changes par 14 din ka notice period hota hai taa ke tu naya policy padh le. Updated policy accept karne se pehle review kar sakta hai. Agar naya policy accept nahi karti to account use nahi kar payega, lekin existing rights affected nahi honge.